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| 07:30
- 09:00 Special Breakfast Session:
WTTC National Initiatives |
| Salwa
Ballroom, Doha Sheraton
Breakfast will be served from 07:00
Moderator:
Jean-Claude Baumgarten
President, World Travel & Tourism Council |
India (7.30-8.15) |
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Yogesh Chandra,
Secretary General, WTTC India Initiative |
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Amitabh Kant,
Joint Secretary
Ministry of Tourism, India |
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NK
Singh, Member, Planning Commission
India |
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Lalit
Suri MP, Chairman WTTC India Initiative
and Chairman & Managing Director, Bharat Hotels |
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Rathi
Vinay Jha, Secretary
Ministry of Tourism, India |
Spain (8.15-9.00) |
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Miguel
Angel Villanueva, Head of Finance, Economy
& Tourism Development for the City of Madrid
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Jose-Luis
Zoreda, CEO, Exceltur |
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WTTC works with
specific regions or countries in two different ways:
- By setting up a WTTC Regional Initiative. This
is appropriate in countires where the private sector of
Travel & Tourism is not represented. WTTC may
therefore launch an initiative that brings together key
players from every sector of the industry to speak with
one voice. The India Initiative, which was set up
in February 2000, is an example of this. This Initiative
strives to raise awareness of the economic and job creating
importance of the industry and to remove barriers to growth.
Join the leaders of the industry from India to discover
the challenges and achievements of the past five years.
- By partnering existing Initiatives that have similar
goals to WTTC. This is appropriate in regions where
initiatives already exist but where an alliance with WTTC
allows both bodies to strengthen their message and benefit
from networking, sharing experience, economic data and
reseaerch. The partnership between WTTC and Exceltur
(The Spanish Alliance for Tourism Excellence in Spain)
is a good example of this.
Join the leaders of the industry from Spain to hear
the opinions of the public and private sectors on tourism
in Spain and to discuss the impact of the 11/3 Madrid
attacks on the Spanish tourism industry. |
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| 09:30
- 10:30 The Ministers' Panel |
Moderator:
Arnie Weissmann
Editor in Chief, Travel Weekly, USA |
| The benefits to governments of stimulating
Travel & Tourism would seem to be self-evident.
Economic growth, employment creation and increased
export revenues are among the most evident.
Indeed, in many countries Travel & Tourism is
the leading sector driving the economy. So
why, despite the obvious, is the industry rarely
given the status it deserves at the most senior
levels of government with direct access to the top?
How can governments implement a long-term strategy
which promostes the successful growth of Travel
& Tourism while ensuring preservation of the
social, cultural and natural environment? |
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Dr Ali Alp,
Deputy Undersecretary, Ministry of Culture &
Tourism, Turkey |
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Douglas Baker,
Department of Commerce, United States of America |
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H.E. Akel
Biltaji, Advisor to H.M. King Abdullah
the II of Jordan on Tourism and Foreign Investment
Promotion |
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Luis Correia
da Silva, Minister of Tourism, Portugal |
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Renee
Webb MP, Minister of Tourism, Bermuda
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| 10:30
- 11:30 Power of News |
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Dr Kazem Behbehani
Assistant Director General,
World Health Organization |
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Moderator:
Nik Gowing
Presenter, BBC World |
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Glen
Davidson, Senior VP Worldwide
Travel Insurance & Related Services,
AIG |
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Francesco
Frangialli, Secretary General
World Tourism Organization |
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Doug
Gollan, President & Editor-in-Chief
Elite Traveler |
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Peter
Greenberg, Travel Editor, NBC;
Chief Correspondent, Discovery Networks/The
Travel Channel |
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Ill-thought
out, and often unfair, travel advisories, media
and public hysteria – these are just a few
of the most obvious reactions that come to mind
when one thinks of last year's SARS outbreak. The
media plays a significant role in shaping public
opinion and beliefs. What can be done to assist
them to report events more accurately and more objectively,
so as to discourage governments and inter-governmental
organisations from issuing blanket travel advisories,
and to prevent unnecessary panic in crisis situations? |
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| 11:30 - 12:30 Technology Driving Change |
Moderator:
Nik Gowing
Presenter, BBC World |
| Dramatic change is in the rapidly increasing IT literacy of consumers. What will the best online providers do to respond to changing customer behaviour, and what will they do to ensure that their brands outclass those of their competitors? |
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Ronald Andruff,
President & CEO, Tralliance Corporation |
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David
Babai, Chairman, Gullivers Travel Associates
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Alex Christou,
Managing Partner - Travel Services Europe Accenture
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Gordon McHenry,
Director, Government & Community Relations,
The Boeing Company |
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David Scowsill,
Chief Executive Officer, Opodo |
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| 12:30
- 12:45 Ultimate Service Awards |
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Presented by :
Becky Anderson
CNN International |
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A global awards programme that recognises and rewards service excellence in the hotel industry www.cnn.com/hotels |
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| The Al Dafna Hall, Doha Sheraton |
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| 14:00
- 15:00 The Flow of Money |
Moderator:
Alex Kyriakidis
Managing Partner Tourism Hospitality
and Leisure, Deloitte |
| In this panel discussion,
leading investors and entrepreneurs will share their
latest news and advice for near and long-term investment
discussing what is hot in Travel & Tourism and
what is not. |
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Henrik Bartl,
Head of Specialized Property Financing Aareal Bank |
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David Mongeau,
Vice Chairman, CIBC World Markets |
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Andrew Sentance,
Chief Economist, British Airways |
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NK
Singh, Member, Planning Commission
India |
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Brian Wallace,
Deputy Group Chief Executive and Group Finance Director,
Hilton Group plc |
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| 15:00
- 16:00 Moving Around the World |
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Giovanni Bisignani
Director General & CEO
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Moderator: Arnie Weissmann
Editor in Chief, Travel Weekly - USA |
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Adam
Brown, Vice President - Market Forecast,
Airbus Industrie |
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Christopher
Brown, Managing Director & CEO,
TTF Australia |
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Paul
Brown, Partner
McKinsey & Company |
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Mary
Gostelow, President, Gostelow Travel |
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Ian
Swain, President
Swain Travel Services, Inc. |
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Peter
C Yesawich, Managing Partner Yesawich,
Pepperdine, Brown & Russell |
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People say they want to see the world, but many express dismay about the experience of simply getting to their destination. For several years now, industry leaders have been talking about "seamless travel experiences" and "improving the entire customer experience". As the typical tourist is becoming increasingly sophisticated and demanding, what will the key consumer trends of the future be? Which destinations will they choose and why? How will they get there and how can the industry provide a seamless travel experience? |
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| 16:00 - 17:00 Lands of Opportunity |
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Philippe Bourguignon
Chairman, Aegis Media
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Moderator:
Nik Gowing
Presenter, BBC World |
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Jeremy
Heyes, Director, WATG |
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David
Stein, Chairman, The Stein Group |
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Lalit
Suri, Chairman & Managing Director,
Bharat Hotels Ltd |
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Peter
Wong, Chairman MK Corporation, Hong
Kong |
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Travel & Tourism GDP is forecast to grow by over 30 per cent in China in 2004, helping to erase almost completely the negative impact of SARS. Little wonder that the Travel & Tourism industry from all over the world is competing for a piece of the golden cake. And China is by no means the only source market or destination seen as a land of limitless opportunity. Which origin markets will provide the best growth potential, which new destinations are expected to emerge, and what kinds of new and exciting products and experiences will customers be seeking? |
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| 17:00 - 17:30 Tourism for Tomorrow |
| Keynote Presentation: |
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Billy Campbell
President
Discovery Networks, US |
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Discovery has always been at the heart of Travel & Tourism. Closing remarks will be presented by this visionary leader, who continues to defy frontiers, in search of the new and helping to reinstate the spirit of a pioneer in us all. |
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| 17:30 - 18:00 Closing Remarks |
Vincent A. Wolfington
Chairman
Carey International & Chairman, WTTC |
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| 19:30
Farewell Dinner at the Ritz Carlton, Doha |
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