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| 07:30
- 09:00 |
Special
Breakfast:
Information Not Misinformation |
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Banqueting Hall, The Ashok
Hosted by Marriott International Inc
A buffet breakfast will be served at this session
Communications by Government, the private sector and
the media all play an important role in shaping public
opinion and policy. How do you reconcile the self interest
of all these groups and ensure that communications are
accurate and balanced? How do you promote the economic
importance of Travel & Tourism even at times of crisis?
One way to establish common ground could be to commission
authoritative economic research that provides all stakeholders
with reliable information. In this session, WTTC will
unveil an economic model that will help forecast the impact
of disaster and estimate the speed of recovery. Going
forward, how can such a model improve our response to
external events?
Lead Contributors:
- Jean-Claude Baumgarten, President, WTTC
- Christopher Brown, Managing Director and Chief Executive,
TTF Australia Ltd
Nik Gowing, BBC World
Peter Greenberg, Travel Editor, NBC Today Show &
Chief Correspondent, Discovery Networks' Travel Channel
Peter de Jong, President & CEO, PATA
David McMillan, CEO, International Hotel & Restaurant
Association
Richard Miller, Executive Vice President, WTTC
Frank O’Neill, Region Director Asia, Mondial Assistance
Group
Vincent A Wolfington, Chairman, WTTC and Chairman
Emeritus, Carey International
Jose-Luis Zoreda, Chief Executive Officer, Exceltur
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| 09:15
- 10:00 |
Economies
of Significance |
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Keynote Speaker: Roger Bootle, Managing Director,
Capital Economics
Roger Bootle
has a track record of correctly making economic predictions
that have flown in the face of prevailing opinion. In
this session, he will highlight the major trends and
influences that will affect Travel & Tourism over
the next five years, giving specific attention to factors
such as outsourcing, demographic trends, fluctuating
currency, capital and stock markets, as well as rising
fuel costs. Which economies will have the greatest impact?
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| 10:00
- 11:00 |
Debate:
The Business Perspective |
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Moderator: Bruce Stanley, Asian Wall Street Journal
The Travel &
Tourism industry is undergoing dramatic structural change.
While demand is growing again, some sectors of the industry
are losing money. Is this the perfect environment for
reorganization and consolidation? In which case who
will be the winners and losers? Going forward, how can
we reach harmonised growth for all the partners of the
Travel & Tourism industry?
Lead Contributors:
- Henrik Bartl, Managing Director, Head of Real Estate
Structured Finance, Aareal Bank AG
- Alex Christou, Partner, Travel Services, Accenture
- Anais Faraj, Global Strategist, Nomura International
plc
- Kamal Nath, Minister for Commerce & Industry, India
- David Stein, Chairman, The Stein Group
- Bill Waite, Managing Director, Consumer Growth, Corporate and Leveraged Finance, CIBC World Markets
- Sarmad Zok, Chief Executive Officer, Kingdom Hotel
Investments
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| 11:00
- 11:30 |
The
Latest Innovations |
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Keynote Speaker: Michael Frenzel, Chairman, TUI AG
| 11:30
- 12:30 |
Debate:
The Latest Innovations |
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Moderator
:
Nik
Gowing, BBC World
What new innovations are on the horizon?
What are the new attractions that entrepreneurs will
create? What new experiences and opportunities will
technology facilitate for Travel & Tourism businesses
as well as consumers? And how will these new developments
improve performance and market access?
Lead Contributors:
- Akbar Al Baker, Chief Executive Officer, Qatar Airways
- Eric Anderson, President & CEO, Space Adventures
- Eulogio Bordas, CEO, THR Tourism Consultants and
President of Dream Resorts
- Douglas Gollan, President & Editor-in-Chief,
Elite Traveler Magazine
- Mary Gostelow, President, Gostelow Travel
- Gerard Greene, CEO, Yotel
- Wang Ping, President, Chamber of Tourism, All-China
Federation of Industry Commerce
- Philip Wolf, CEO & President, PhoCusWright,
Inc
- Peter Wong, Chairman, MK Corporation
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Pool side lawn, The Ashok
Hosted by Kuoni
| 14:00
- 14:45 |
Citizens
of Virtue |
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Keynote Speaker: Marilyn Carlson Nelson, Chairman &
CEO, Carlson Companies
Increasing competition puts pressure on organizations
to reach ever higher levels of performance, often with
the unintended side effect of negatively impacting customer,
employee and community satisfaction. When profitability
depends on keeping the trust of the people who deliver
the service and the community's respect for the brand,
how do you connect employees to the real values of a
corporation in a meaningful way? Then, how do you exhibit
those values in the marketplace and community and make
Travel & Tourism welcome additions to any economy?
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| 14:45
- 15:45 |
Debate:
Travel & Tourism Citizens |
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Moderator: Peter Greenberg, Travel Editor, NBC Today
Show & Chief Correspondent, Discovery
Networks' Travel Channel
In an industry so dependent on its people, a key factor
of success is inspirational leadership. Who are our icons?
What are the defining characteristics? How do they inspire
their people?
Lead Contributors:
- David Baffsky, Chairman, Accor, Asia Pacific
- Raymond Bickson, Managing Director, Indian Hotels
Company
- Sebastián Escarrer, Vice Chairman, Sol Meliá
- Samer Majali, President & CEO, Royal Jordanian
Airlines
- Tom Nutley, Chairman, Reed Travel Exhibitions
- Jean-Gabriel Pérès, President &
CEO, Mövenpick Hotels & Resorts
- Arnie Weissmann, Editor in Chief, Travel Weekly
USA
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| 15:45
- 16:00 |
Coffee
Break |
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Hard court area, The Ashok
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| 16:00
- 16:30 |
Branding
Success |
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Keynote Speaker: Barry Sternlicht, Executive Chairman,
Starwood Hotels & Resorts
Worldwide
Starwood Hotels & Resorts Worldwide has clearly
positioned itself as the innovator in the hotel industry
and has made fantastic strides to distinguish its brands
and speak to its customers in a unique and meaningful
way. Barry Sternlicht the architect of Starwood's success
will share his personal views on the widest aspects
of branding including identity, culture, product and
service.
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| 16:30
- 17:45 |
Global
Vibrations Debate
Innovator or Trader? |
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Moderator: Nik Gowing, BBC World
Analysts argue that in today's competitive
environment, the consumer is king. Is the best strategy
for success to give customers what they want, rather
than create the experience for them? Does innovation
begin with the consumer or with the supplier? Are we
shaping the product or merely trading with the customer?
And which approach has the higher moral ground?
Lead contributors:
- Welf Ebeling, Executice Vice President and Chief
Operating Officer, The Leading Hotels of the World,
Ltd.
- Peter Greenberg, Travel Editor, NBC Today
Show & Chief Correspondent, Discovery Networks'
Travel Channel
- Manfredi Lefebvre, Chairman, Silversea Cruises
- PRS Oberoi, Chairman, The Oberoi Group
- Manvinder Puri, Vice President, The Americas,
GHM Hotels
- Daniela Wagner, Managing Director International,
Octopustravel.com
- Peter C Yesawich PhD, Chairman & CEO, Yesawich,
Pepperdine, Brown & Russell
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| 17:45
- 18:30 |
Realizing
the Full Potential |
Moderator: Alex Kyriakidis, Managing Partner, Travel,
Tourism & Leisure, Deloitte
Travel & Tourism leaders
will highlight the points discussed at the Summit
that they feel have the greatest significance
for their individual businesses and the industry
as a whole.
Lead Contributors:
- Edouard Ettedgui, Group Chief Executive,
Mandarin Oriental Hotel Group
- Stelios Haji-Ioannou, Chairman & Founder, easyGroup
- Stelios Haji-Ioannou, Chairman &
Founder, easyGroup
- Alan Parker, Chief Executive, Whitbread
plc
- Christopher Rodrigues, President &
CEO, Visa International
- Ian Swain, President, Swain Tours
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Jean-Claude Baumgarten, President, WTTC |
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